Account Locked Out

Account Locked Out

  • Contact IT support to unlock your account, as unlocking may require admin privileges.
  • Alternatively, follow these steps if self-service is enabled:
    • Go to https://portal.office.com.
    • Click on "Can't access your account?" and follow the prompts.
    • Enter your email address and choose the verification method (email or phone).
    • Follow the instructions to verify your identity and unlock your account.

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